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Business

ONE DEJIMA is a ‘global KPO company originated from a regional city.

What is KPO?

KPO (Knowledge Process Outsourcing) means ‘outsourcing of intellectual production activities’, is a business outsourcing the core businesses needed advanced knowledge and expertise which used to be addressed within the company.

【Examples of KPO operations】

Research and development
Development of new products and services, research for technological innovation, etc.
Consulting
Management consulting, legal consulting, IT consulting, etc.
Marketing
Market research, advertising, customer support, etc.
Human resources
Recruitment, training, human resources development, etc.
Financial affairs
Accounting, financial analysis, etc.

Organizational
Structure

Global
Headquarters

ONE
GHQSingapore
Corporate &
Innovation
Product & Network
Marketing &
commercial
ONE DEJIMA

Region
Headquarters

  • RHQ
    North America
    Richmond
  • RHQ
    Latin America
    Sao Paulo
  • RHQ
    Europe and Africa
    London
  • RHQ
    East Asia
    Hong kong
  • RHQ
    West Asia
    Dubai
  • RHQ
    South Asia
    Singapore

Division

  • C
    &
    I
    Global HR

    We manage comprehensive human resources operations for our global workforce, encompassing recruitment, career development programs, labor relations, and support for both domestic and international internships, as well as industry-academia collaborations.

    Agency Management/
    Accounting

    We oversee the maintenance and operation of ONE's global agency network, providing crucial support through seamless coordination between headquarters and local agencies. Additionally, we manage accounting and financial aspects, from a central headquarters perspective.

  • M
    &
    C
    Business Inteligence

    We conduct in-depth market intelligence, research, and analysis to optimize vessel deployment and route planning. This strategic insight also directly supports sales activities across our diverse global markets.

    Data Driven Enterprise

    ONE is a data-driven enterprise, integrating data at the core of its decision-making and all business operations. Projects are executed leveraging comprehensive data analysis and the actionable insights derived from it. Members of ONE DIJIMA actively contribute to these initiatives.

  • P
    &
    N
    Fleet Management

    We manage data essential for evaluating the performance of vessels, which serves as the foundation for fleet operations.

    Technical

    we oversees project management related to drawings and documentation required for new vessel construction.

    Network Management

    We manage slots (space) and alliance partners that support ONE’s global shipping network.

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1st Anniversary EditionONE DEJIMA Company Introduction Video

ONE DEJIMA was established in Nagasaki and recently celebrated its first year of operations.

With the support of ONE’s headquarters in Singapore (GHQ), our local partners in Nagasaki, and the dedication of every team member, we have steadily expanded our scope and continue to grow as a vital part of ONE’s global network.

Even within the ONE Group, we are aware that our presence is not yet fully recognized.

To commemorate our first anniversary and increase awareness, we created a company introduction video.

The video showcases how ONE DEJIMA was established, the core operations entrusted to us by GHQ, and the dynamic team driving our daily work—all set against the beautiful backdrop of Nagasaki, a historic gateway to the world.

As a Knowledge Process Outsourcing (KPO) hub supporting ONE’s core operations, we are committed to creating greater value together with our colleagues around the world.

Through this video, we hope to share what kind of organization ONE DEJIMA is and the future we envision.

We also hope it will inspire new colleagues to join us in taking on the next challenge.