ONE DEJIMA is a ‘global KPO company originated from a regional city.

What is KPO?

KPO (Knowledge Process Outsourcing) means ‘outsourcing of intellectual production activities’, is a business outsourcing the core businesses needed advanced knowledge and expertise which used to be addressed within the company.

【Examples of KPO operations】

Research and development
Development of new products and services, research for technological innovation, etc.
Consulting
Management consulting, legal consulting, IT consulting, etc.
Marketing
Market research, advertising, customer support, etc.
Human resources
Recruitment, training, human resources development, etc.
Financial affairs
Accounting, financial analysis, etc.

Organizational
Structure

Global
Headquarters

ONE
GHQ
Singapore
Corporate &
Innovation
Product & Network
Marketing &
commercial
ONE DEJIMA

Region
Headquarters

  • RHQ
    North America
    Richmond
  • RHQ
    Latin America
    Sao Paulo
  • RHQ
    Europe and Africa
    London
  • RHQ
    East Asia
    Hong kong
  • RHQ
    West Asia
    Dubai
  • RHQ
    South Asia
    Singapore

Job type
introduction

ONE Singapore Headquarters
Operations Support Department

C&I

ONE GHR Operation

Responsible for HR-related operations for personnel assigned worldwide, overall management of recruitment activities, career development programs, labor management, and support for domestic and overseas internships as well as industry–academia collaboration programs.

  • ONE GHR Support & ONE Academy
  • International Mobility
Agency Management

A global coordinating organization that supports Ocean Network Express (ONE)’s local subsidiaries and agency network around the world from both operational execution and financial governance perspectives.

  • Finance & Accounting
  • Agency Management
Digital Solution

“Data” sits at the heart of ONE’s decision-making processes and day-to-day operations. A range of projects is underway to drive action based on data analysis and the insights derived from it.

  • Data Driven Enterprise
  • Digital Yield Management
  • Planning & Labo

M&C

Business Intelligence

Conducts research, data analysis, and report preparation to generate revenue for ONE and support its management strategy. By leveraging internal and external data as well as a wide range of information sources, the team carries out both quantitative and qualitative analysis.

  • Market Intelligence Centralization
  • Market Insight

P&N

Planning &Network

The core hub for vessel and route operations, responsible for maximizing the value of ONE’s extensive fleet and building and managing an efficient and sustainable transportation network.

  • Fleet Management
  • Global Vessel Operations
  • Network Planning
  • Technical

ONE DEJIMA Internal Operations Department

Corporate Planning

New Business Development

A team of specialists that provides comprehensive accounting services across domestic and overseas offices. Leveraging a global ERP system, it supports the Group’s management foundation through end-to-end accounting operations management.

Growth Design Unit

ONE DEJIMA HR

A team that designs each member’s growth journey, from new graduate and mid-career hiring to career development. Through internships and industry–academia collaboration, it identifies next-generation talent at an early stage and supports a smooth transition through optimal onboarding.

  • Talent Acquisition & Learning
  • People Operations& Rewards
Organization & Culture

A “designer of culture” that ensures the company’s vision and values do not remain mere words, but are embedded in everyday behaviors and systems. By creating spaces for dialogue and optimizing organizational structures, it helps the organization evolve into one that is resilient and adaptable to change.

Core Values

  • Lean & Agile

    Breaking through conventions to make ideas into reality quickly

  • Quality

    Pursuing the best quality that always exceeds customer expectations

  • Teamwork

    Respect individual diversity to build a team that can work together to create new value

  • Reliability

    Delivering stable, sustainable and professional services

  • Best Practice

    Continuing to improve ourselves based on the knowledge cultivated internally and externally to deliver the best services

  • Innovation

    Delivering services that contribute to the customer’s business through self innovation and creativity

  • Challenge

    Leveraging on individual strengths and continuing to meet challenge without fear of failure

  • Customer
    Satisfaction

    Focus on customer needs well and deliver satisfaction that exceeds expectations

  • Think Glocal

    Seek ONE DEJIMA-like suggestions by going with the flow of the time and learning from the culture of the region at all time

ENJA
1st Anniversary EditionONE DEJIMA Company Introduction Video

ONE DEJIMA was established in Nagasaki and recently celebrated its first year of operations.

With the support of ONE’s headquarters in Singapore (GHQ), our local partners in Nagasaki, and the dedication of every team member, we have steadily expanded our scope and continue to grow as a vital part of ONE’s global network.

Even within the ONE Group, we are aware that our presence is not yet fully recognized.

To commemorate our first anniversary and increase awareness, we created a company introduction video.

The video showcases how ONE DEJIMA was established, the core operations entrusted to us by GHQ, and the dynamic team driving our daily work—all set against the beautiful backdrop of Nagasaki, a historic gateway to the world.

As a Knowledge Process Outsourcing (KPO) hub supporting ONE’s core operations, we are committed to creating greater value together with our colleagues around the world.

Through this video, we hope to share what kind of organization ONE DEJIMA is and the future we envision.

We also hope it will inspire new colleagues to join us in taking on the next challenge.